28 2. Determining room availability. 3. Filling the reservation form. 4. Input the data to the reservation system. Picture 2.1 Reservation Form The following examples are common expressions used for handling hotel reservation: 1. Greeting the guest politely and offering help - Good morning. Sunrise Hotel. What can I do for you? - Sunrise Hotel. Good morning. May I help you? - Sunrise Hotel. Good afternoon. This is Rena speaking. How can I help you? - Good afternoon. Sunrise Hotel. Can I help you?
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