31 - Could I repeat the reservation, Sir/Madam? - May I repeat your reservation, Sir/Madam? 12. Asking method of payment - How would you settle the payment, Sir/Madam? - How do you intend to pay, Sir/Madam? - What method of payment do you want to use, Sir/Madam? - Would you like to pay in cash or by credit card, Sir/Madam? - Could you give me your credit card information to reserve the room, please? 13. Giving information about check-in time - The reservation has been confirmed. Check-in is at 2 o’clock, Sir. - Your reservation has been made. Check-in is at 2 o’clock, Sir. 14. Last greeting - Thank you for the reservation, Sir/Madam. Please do not hesitate to call us. Have a nice day - Thank you for choosing our hotel as your place to stay. Have a nice stay with us. Role play! Work in pair and try to find other expressions for handling hotel reservation! The following dialogue is an example of handling hotel reservation:
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